Aldrich Energy

Privacy Policy

Last Updated: February 08, 2026

1. Introduction

Aldrich Energy operates a queue notification service that provides queue updates and service notifications through WhatsApp messaging. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our service through WhatsApp or any related platform. By using our service, you agree to this Privacy Policy.

2. Information We Collect

We only collect the minimum information necessary to operate the queue notification service. Personal Information • Phone number (WhatsApp number) • Name (if provided by the business or WhatsApp profile) Queue Information • Check-in time • Queue position • Party size • Service or appointment details Usage Information • Messages sent and received • Service interaction timestamps • System logs for troubleshooting and analytics

3. How We Use Your Information

We use your information to: • Assign and manage your queue position • Send real-time notifications and updates • Inform you when your turn is near • Provide customer support • Improve service reliability and performance • Comply with legal and regulatory requirements We do not use your information for marketing or advertising purposes.

4. Use of WhatsApp and Meta Services

Our service uses the WhatsApp Cloud API provided by Meta Platforms, Inc. to send and receive messages. By interacting with our service via WhatsApp, your messages are also processed according to Meta's privacy practices. For more information, please review: • WhatsApp Privacy Policy • Meta Privacy Policy Aldrich Energy does not control how Meta processes data on their platform.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share limited information only: • With the business or service location you are visiting (to manage your queue) • With service providers who help us operate our infrastructure (hosting, cloud services) • When required by law or legal request

6. Data Retention

We retain data only as long as necessary. • Queue session data is automatically deleted within 24 hours after your session ends • System logs may be stored temporarily for security and troubleshooting • Data is permanently removed after operational needs are met

7. Data Security

We implement industry-standard safeguards including: • Encrypted communication (HTTPS) • Secure cloud hosting • Restricted access controls • Regular monitoring and security practices While we take reasonable steps to protect your information, no system is 100% secure.

8. Your Rights

You have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your information • Withdraw consent or stop using the service To exercise these rights, contact us using the details below.

9. Children's Privacy

Our service is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or requests regarding your data: Aldrich Energy Email: energyaldrich@gmail.com Phone: +971 55 981 6955 Website: https://aldrich-energy.com